Job Id: 9149

Compass Foods

jobs@compassfoods.ca

July 2, 2025

Thunder Bay

Ontario

Full Time

CUSTOMER SERVICE SUPERVISOR – RETAIL (NOC:62010)

Posted by Compass Foods on July 02, 2025

 

JOB DETAILS

Location

Thunder Bay, ON

P7B 6H4

 

Salary

$25.00 hourly / 40 hours per Week

 

TERMS OF EMPLOYMENT

Permanent employment

Full time        

 

Start date

Starts as soon as possible

 

Vacancies

1 vacancy

 

OVERVIEW

Languages

English

 

Education

Secondary (high) school graduation certificate or equivalent experience

 

Experience

1 year to less than 2 years

 

On site

Work must be completed at the physical location. There is no option to work remotely.

 

Work setting

Retail business

 

RESPONSIBILITES

Tasks

·       Assign sales workers to duties

·       Authorize return of merchandise

·       Establish work schedules

·       Sell merchandise

·       Prepare reports on sales volumes, merchandising and personnel matters

·       Resolve issues that may arise, including requests, complaints and supply shortages

·       Supervise and co-ordinate activities of workers

·       Manage cash

·       Oversee payroll administration

 

Supervision

·       1 to 2 people

 

EXPERIENCE AND SPECIALIZATION

Area of specialization

·      Retail store

 

ADDITIONAL INFORMATION

Work conditions and physical capabilities

·       Fast-paced environment

·       Work under pressure

·       Tight deadlines

·       Manual dexterity

·       Attention to detail

·       Combination of sitting, standing, walking

·       Walking

·       Ability to distinguish between colours

·       Sitting

·       Standing for extended periods

 

Personal suitability

·      Accurate

·      Client focus

·      Efficient interpersonal skills

·      Excellent oral communication

·      Flexibility

·      Organized

·      Reliability

·      Team player

·      Dependability

·      Excellent written communication

·      Initiative

·      Judgement

·      Ability to multitask

 

EMPLOYMENT GROUPS

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

 

WHO CAN APPLY TO THIS JOB?

The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada

Other candidates, with or without a valid Canadian work permit

 

HOW TO APPLY

Direct Apply

By Direct Apply

 

By email

jobs@compassfoods.ca

 

How-to-apply instructions

Here is what you must include in your application:

·      Cover letter

 

This job posting includes screening questions. Please answer the following questions when applying:

·      Do you have previous experience in this field of employment?