User support technician

Instructors

Job Id: 3493

TCP Simple Technologies Inc

tcpnations@gmail.com

July 5, 2023

Surrey

Canada

Full Time

We are looking for a full-time User support technician to join our team.

Languages-English

Education-Secondary (high) school graduation certificate

Experience-7 months to less than 1 year

Hours – 30 to 40 hours per week

Wage-33.50/Hour

Vacancy -1

Benefits-Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Job duties include, but are not limited to –

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions.
  • Provide advice and training to users in response to identified difficulties.
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Participate in the redesign of applications and other software.
  • Supervise other technical support workers in this group.
  • Provide business systems, network, and Internet support to users in response to identified difficulties.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

How to apply: Send your resume at tcpnations@gmail.com

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